AJAX error
  • sreinsteinsreinstein
    Hello,

    I am receiving this error on my website: AJAX Error: There is something wrong with ./comments/add-comment.php. Please contact website administrator!

    It was working fine for a few days, no changes, and now it's gone sour. I don't have akismet enabled, I do have captcha enabled. If I disable it, I still get the error.

    I tried replacing the add-comment.php file, still have the error.

    Any idea?

    Thanks,
  • AvramAvram
    You should turn off ajax in admin panel and then see if you get any errors?

    Do you have email notifications enabled? If so, are you using SMTP to send emails or not?
  • sreinsteinsreinstein
    Hi Avram,

    When I disable ajax and submit a comment, the page is just white on add-comment.php and does nothing.

    Thanks,
  • AvramAvram
    Do you have email notifications enabled? If so, are you using SMTP to send emails or not?

    You can also open comments/config.php and replace "error_reporting(E_ERROR);" with "error_reporting(E_ALL);". Save and re-upload the file and check if it displays anything after that?

    Of course, make sure that you set back error_reporting to E_ERROR once you are finished.
  • sreinsteinsreinstein
    Yes, I have SMTP enabled with email notifications.

    If I change that and try to process a comment, the error message that shows is:

    AJAX Error: There is something wrong with ./comments/add-comment.php. Please contact website administrator!

    Thanks,
  • AvramAvram
    Turn off ajax in admin panel to see if there are any error messages.

    And after that, you should also open comments/config.php and replace "error_reporting(E_ERROR);" with "error_reporting(E_ALL);". Save and re-upload the file and check if it displays anything after that?
Add a Comment

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Apply for Membership

Categories